MINING CONTRACTS FOR BUSINESS EVENTS AND TEMPORAL CONSTRAINTS IN SERVICE ENGAGEMENTS
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Abstract:
Contracts are legally binding descriptions of business service engagements. In particular, we
consider business events as elements of a service engagement. Business events such as purchase,
delivery, bill payment, bank interest accrual not only correspond to essential processes but are also
inherently temporally constrained. Identifying and understanding the events and their temporal
relationships can help a business partner determine what to deliver and what to expect from others
as it participates in the service engagement specified by a contract. However, contracts are
expressed in unstructured text and their insights are buried therein. Our contributions are
threefold.