 To create regulative methodology which is abide by the certain constraints by which the financial functionality of the bank should undergo ,that is financial norms of the bank should be according to the regulation ,which cannot be modified by bank.  Customer relationship management value is preciously analyzed by the various organizations which help them acquire new customers, retain existing ones and maximize their lifetime value.  To develop the framework which satisfy the regulation that provided by the government in order to establish the various policies regarding lending loans and acquiring interest for the economic concern of both bank and the customers.