Description

The hotel industry is a business venture for the owner and a solace for the traveler and/or tourist. A customer can get stranded in the quest to secure a hotel room to pass the night if he has not made adequate plans by the existing system. Through this study, it was realized that for a customer to be guaranteed a room, he or she has to physically come to the hotel since the attendants paid more attention to that. He could also send a friend or relative who lives around the neighbourhood of the hotel to do the booking for him. There is nothing to bond the hotel and the customer in person that he has indeed booked for a room. This study took Hansonic Hotel as its case. It looked at creating an online reservation system to enable customers choose the room they wanted after a virtual tour to guarantee him a room.The Hotel Industry like any other business opens up socio-economic opportunities for both owner and customer. It has the function of providing hospitality services to customers. These customers can be travelers, foreigners, businessmen, tourists, visitors, etc.